Telepak Industries will take back any standard stocked item that meets the following return criteria:
- The product is new, unused and in resalable condition.
- It is returned in its original packaging including all materials and packaging it was sent in.
- Product must include the original packing slip that states the reason for return and assigned RMA number.
- The item(s) must be returned within 30 days of receipt.
All returns are subject to a 20% restocking fee. The customer is responsible for return shipping.
Any items on sale or deemed as specials are non-returnable, non-refundable, and sold as is.
Please contact firstname.lastname@example.org or call 800-324-3314 for an return authorization and RMA number on all returns.